321.305.4055WISE GUYS PIZZERIA
Effective Date: February 9, 2026
1. Introduction
Wise Guys Pizzeria (“we,” “us,” or “our”) operates the website located at https://wiseguy.pizza (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, place an order, or otherwise interact with our services.
By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use the Site.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide when you interact with our Site, including:
- Order Information: Your name, email address, phone number, delivery address, and order details when you place an order through our online ordering system.
- Payment Information: Credit card numbers, billing addresses, and other payment details processed through WooPayments. We do not store your full credit card number on our servers; payment processing is handled by our third-party payment processor.
- Communication Information: Any information you provide when you contact us via phone, email, or through the Site, including feedback, inquiries, and customer service requests.
- Account Information: If you create an account on the Site, we collect the information you provide during registration, such as your name, email address, and password.
2.2 Information Collected Automatically
We may receive information about you from third-party services, including payment processors, delivery platforms (such as DoorDash and Grubhub), and analytics providers.
2.3 Information from Third Parties
When you visit the Site, we may automatically collect certain information, including:
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- Device and Browser Information: Your IP address, browser type and version, operating system, device type, and screen resolution.
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- Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, and other browsing behavior on the Site.
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- Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and analyze Site usage. See Section 6 for more details.
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- Location Information: General geographic location based on your IP address. If you provide a delivery address, we also collect that specific location information.
3. How We Use Your Information
We use the information we collect for the following purposes:
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- Order Fulfillment: To process, prepare, and deliver your orders, communicate with you about order status, and provide customer support.
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- Payment Processing: To process your payments securely through our third-party payment processor.
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- Site Improvement: To analyze usage patterns, improve our Site functionality and content, and optimize the user experience.
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- Communications: To send you order confirmations, delivery updates, and respond to your inquiries. With your consent, we may also send promotional offers, newsletters, and marketing communications.
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- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.
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- Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.
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- Business Operations: To manage our business, maintain records, and conduct internal analysis.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
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- Service Providers: We share information with third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, and providing customer support. These providers are contractually obligated to use your information only for the purposes for which it was shared.
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- Payment Processors: Payment information is transmitted directly to our payment processor (WooPayments/Stripe) for transaction processing. Their use of your data is governed by their own privacy policies.
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- Delivery Services: If you use a third-party delivery service to order from us, the delivery platform may share your order and contact information with us, and vice versa, as necessary to fulfill your order.
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- Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
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- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Order records are typically retained for a minimum of three years for tax and legal compliance purposes.
If you wish to request deletion of your personal information, please contact us using the information provided in Section 11. Please note that we may be required to retain certain information for legal or legitimate business purposes.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit the Site.
6.1 Types of Cookies We Use
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- Essential Cookies: Required for the Site to function properly, including shopping cart functionality, order processing, and security features. These cookies cannot be disabled.
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- Analytics Cookies: Help us understand how visitors interact with the Site by collecting information about pages visited, time spent, and navigation patterns. We may use services such as Google Analytics for this purpose.
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- Functional Cookies: Remember your preferences and settings to provide a more personalized experience, such as your preferred order type (pickup or delivery).
6.2 Managing Cookies
Most web browsers allow you to manage your cookie preferences through the browser settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain features on the Site, including the ability to place orders.
7. Third-Party Links and Services
The Site may contain links to third-party websites, social media platforms, or other online services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include SSL encryption for data transmitted through the Site and secure payment processing through PCI-compliant service providers.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
9. Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we may have inadvertently collected information from a child under 13, please contact us immediately using the information provided in Section 11.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
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- Access: You may request a copy of the personal information we hold about you.
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- Correction: You may request that we correct inaccurate or incomplete personal information.
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- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
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- Opt-Out of Marketing: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly.
To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10.1 Florida Privacy Rights
As a business operating in Florida, we comply with applicable Florida privacy laws. Florida residents may have additional rights under the Florida Digital Bill of Rights, including the right to access, correct, and delete personal data, as well as the right to opt out of the sale of personal data and targeted advertising. We do not sell personal data as defined under Florida law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Effective Date” at the top of this policy and post the revised version on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Wise Guys Pizzeria
Address: 117 East Merritt Avenue, Merritt Island, FL 32953
Phone: (321) 305-4055
Email: [email protected]
Website: https://wiseguy.pizza